Include appendixes and index.

Contents. Starting the conversation about a medical diagnosis -- Recognizing initial coping styles -- Acknowledging emotional reactions -- Acknowledging and confronting the fear factor -- Emotions and health-care decision making -- Helping newly diagnosed patients communicate with health-care professionals -- Encouraging patients to gather information -- Developing a support plan with patients -- Coping with effects on self-image -- Connecting with a sense of meaning -- Communicating with family members and caregivers -- Creating a vision for future -- When diagnoses involve the end of life -- Recognizing personal emotions as health-care professionals.