Includes bibliographical references (p. il-lxiii) and index.

Contents: The introduction: Orientation; Methodology of industrial/organizational psychology --People: Introduction to personnel psychology; Psychometrics; Personnel training; Motivation and job satisfaction; Employee appraisal; Introduction to organizational psychology; Organizational psychology -- Workplace: Occupational health and safety; Introductory ergonomics; Applications of ergonomics; Communication ergonomics -- Product: Consumer psychology -- Appendixes: How to be a wise consumer; How to conduct a survey; How to find and use the I/O academic literature; How to continue in I/O psychology; How to highlight -- Glossary.