Credibility : how leaders gain and lose it, why people demand it. /
James M. Kouzes
- San Francisco : Jossey Bass Publishers, 1993.
- xxxiii, 332 p. : index
- .
Includes bibliographical references and index
Contents: Leadership is a relationship -- Credibility makes a difference -- Discovering your self -- Appreciating constituents and their diversity -- Affirming shared values -- Developing capacity -- Serving a purpose -- Sustaining hope -- The struggle to be human --