Active communication. /
Matthew Westra
- Pacific Grove, CA.: Brooks/Cole Publishing Company, 1996.
- xiii, 158 p. : Appendix, references, index
Includes bibliographical references and index
Contents: The pyramid of active communication -- Process of communication -- Attitudes for active communication -- Skills of the body -- Probes and questions -- Skills of reflection -- Speaking to be heard -- Applications
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Public speaking Oral communication Listening I. Title