00967nam a22002537a 4500 OSt 20230830090954.0 230827b ||||| |||| 00| 0 eng d 0534340075 WIUC - GH WIUC - GH PN4121.W35 dc20 302.2 Westra, Matthew 2303 Active communication. / Matthew Westra Pacific Grove, CA.: Brooks/Cole Publishing Company, 1996. xiii, 158 p. : Appendix, references, index Includes bibliographical references and index Contents: The pyramid of active communication -- Process of communication -- Attitudes for active communication -- Skills of the body -- Probes and questions -- Skills of reflection -- Speaking to be heard -- Applications Public speaking 715 Oral communication 1045 Listening 1460 I. Title 2270 lcc BK 10014 17514 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2023-03-21 0 PN4121.W35 K/3197/0295/23 2023-08-27 00:00:00 2023-08-27 BK