Chaney, Lillian H. <br/><br/>
Intercultural business communication. / 

 - 4th ed. 
 - Upper Saddle River, NJ. :  Pearson/Prentice Hall,  2007. 
 - xiii, 306 p.:  Glossary, index 
<br/><br/> Includes bibliographical references and index 
<br/><br/>Contents: The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiations process -- Intercultural negotiation components -- Laws affecting international business and travel.  
<br/><br/><label>ISBN: </label>0131860097 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business etiquette<br/>Corporate culture<br/>Business communications<br/>Intercultural communication<br/>I. Martin, Jeanette<br/>II. Title
<br/><br/><label>LC Class. No.: </label>HF5389.C47 
<br/><br/><label>Dewey Class. No.: </label>395.5'2