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  <titleInfo>
    <title>E-business and e-commerce management :strategy, implementation and practice</title>
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  <name type="personal">
    <namePart>Chaffey, Dave</namePart>
    <namePart type="date">1963-</namePart>
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    <place>
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    <place>
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    <publisher>FT Prentice Hall</publisher>
    <dateIssued>2009</dateIssued>
    <edition>4th ed.</edition>
    <issuance>monographic</issuance>
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  <language>
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  <physicalDescription>
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    <extent>xxxii, 764 p. : col. ill. ; 27 cm.</extent>
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  <abstract>This volume covers business models, theoretical tools and international aspects of e-business and e-commerce.</abstract>
  <tableOfContents>Contents: Introduction: Introduction to e-business and e-commerce -- E-commerce fundamentals -- E-business infrastructure -- E-environment -- Strategy and application: E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Implementation: Change management --  Analysis and design -- Implementation and maintenance.</tableOfContents>
  <note type="statement of responsibility">Dave Chaffey.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Electronic commerce</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Business enterprises</topic>
    <topic>Computer networks</topic>
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  <identifier type="isbn">9780273719601 (pbk. : alk. paper)</identifier>
  <identifier type="isbn">0273719602 (pbk. : alk. paper)</identifier>
  <identifier type="lccn">2009009561</identifier>
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