01281pam a2200289 a 4500 1038359 OSt 20231009153701.0 891113s1990 nju b 001 0 eng 9780757551338 DLC LC DLC 302.2/072 20 Polack, E. Phillips 2534 Applied communication for health professionals. / E. Phillips Polack, Virginia P. Richmond and James C. McCroskey. Dubuque, IA: Kendall/Hunt Publishing Company, 2008. xxii, 306 p. ; 25 cm. Includes bibliographical references and indexes. Contents: Basic elements of the communication process -- Orientations toward communication -- Psychology of communication -- Messages in communication -- Interpersonal communication as it pertains to the patient relationship -- Saying I'm sorry -- Communication 8 Health Personnel 2535 Hospitals Medical Staff 2536 Richmond, Virginia P. 1231 McCroskey, James C. 1230 7 cbc orignew 1 ocip 19 y-gencatlg lcc BK 10105 17605 0 0 lcc 0 0 WIUC-KL WIUC-KL NURS L. 2023-06-05 R727.3.P76 KSN/1259/206/23 2023-10-09 00:00:00 2023-10-09 BK