@book{10121,
	author = {Pearson, Judy C. and Titsworth, Scott.},
	title = {Human communication. /},
	publisher = {McGraw-Hill,},
	year = {c2003.},
	address = {Boston, Mass. :},
	url = {http://www.loc.gov/catdir/enhancements/fy0702/2002069588-d.html}
}