01583nam a22001697a 4500 20240719122249.0 240719b ||||| |||| 00| 0 eng d 9781526490148 HV29.7.M67(5e) Moss, Bernard 2020 COMMUNICATION SKILLS IN NURSING, HEALTH AND SOCIAL CARE Bernard Moss 5th ed. Los Angeles, Sage; 2020. xv,289p.: 24cm Content -- introduction to the fifth edition -- acceptance -- active listening -- advising -- advocacy -- antidiscriminatory practice -- assertiveness -- assessment -- barriers to good communication -- breaking bad news -- chairing meetings -- challenging -- complaints -- confidentiality -- conflict management -- counselling -- court room skills -- documentation, recording and form filling -- ecomaps -- emotional intelligence -- empathy -- empowerment, resilience and strength perspective -- endings -- establishing professional relationship -- feedback -- genograms -- getting unstuck -- group work -- ICT -- interpreters -- interprofessional collaboration -- interviewing children -- labyrinths -- learning difficulties -- loss -- mediation skills -- mindfulness -- motivational interviewing -- nonverbal communication -- overcoming fears and anxieties -- PCF -- reflective practice -- religion -- simulation -- social media -- spirituality -- suicide -- supervision -- talks and presentations -- telephone, skyping, video conferencing skills -- time management -- tricky topics -- whistleblowing -- wrong messages -- lcc BK 10319 17819 0 0 lcc 0 0 WIUC-1 WIUC-1 NURS L. 2024-07-19 0 HV29.7.M67(5e) NURS/890/070/24 2024-07-19 00:00:00 1 2024-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 NURS L. 2024-07-19 0 HV29.7.M671(5e) NURS/891/071/24 2024-07-19 00:00:00 2 2024-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 NURS L. 2024-07-19 0 HV29.7.M672(5e) NURS/892/072/24 2024-07-19 00:00:00 3 2024-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 NURS L. 2024-07-19 0 HV29.7.M673(5e) NURS/893/073/24 2024-07-19 00:00:00 4 2024-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 NURS L. 2024-07-19 0 HV29.7.M674(5e) NURS/894/074/24 2024-07-19 00:00:00 5 2024-07-19 BK