@book{1032,
	author = {Coulthard, Glen J. and Coulthard, Glen J.},
	title = {Office system 2003. /},
	publisher = {McGraw-Hill Technology Education,},
	year = {2004.},
	address = {Boston, Mass. :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0615/2003068622-t.html}
}