The virtual banking revolution: the customer, the bank and future. /
James, Essinger
- London: Thomson, 1999.
- xii, 290 p.: ill.; 24cm.
Includes index.
Contents: The Virtual banking revolution: the customer angle and your own agenda -- Setting the virtual banking revolution in its strategic context -- The Origins and competitive implications of the virtual banking revolution -- The Cost issue -- Gatecrashers at the party -- The Cash machine comes of age -- Debit at the sale -- Banking on the telephone -- The Card that thinks for itself -- The future.