Essinger, James

The virtual banking revolution: the customer, the bank and future. / James, Essinger - London: Thomson, 1999. - xii, 290 p.: ill.; 24cm.

Includes index.

Contents: The Virtual banking revolution: the customer angle and your own agenda -- Setting the virtual banking revolution in its strategic context -- The Origins and competitive implications of the virtual banking revolution -- The Cost issue -- Gatecrashers at the party -- The Cash machine comes of age -- Debit at the sale -- Banking on the telephone -- The Card that thinks for itself -- The future.

1861523432

HG2491.E7