TY - BOOK AU - Essinger, James TI - The virtual banking revolution: the customer, the bank and future. SN - 1861523432 AV - HG2491.E7 PY - 1999/// CY - London PB - Thomson N1 - Includes index; Contents: The Virtual banking revolution: the customer angle and your own agenda -- Setting the virtual banking revolution in its strategic context -- The Origins and competitive implications of the virtual banking revolution -- The Cost issue -- Gatecrashers at the party -- The Cash machine comes of age -- Debit at the sale -- Banking on the telephone -- The Card that thinks for itself -- The future. ER -