01211cam a2200289 a 45000010009000000050017000090080041000260100017000670200028000840200028001120200031001400400018001710420008001890500016001970820014002131000021002272450097002482500012003452600042003573000035003995040051004345050218004856500028007037000028007318560087007598560075008461294785220210414114015.0020927s2004    nyua     b    001 0 eng    a  2002035595  a0072562196 (alk. paper)  a0072865717 (alk. paper)  a0071214844 (international)  aDLCcDLCdDLC  apcc00aHF5718.L63300a651.72211 aLocker, Kitty O.10aBusiness communication :building critical skills. /cKitty O. Locker, Stephen Kyo Kaczmarek.  a2nd ed.  aNew York :bMcGraw-Hill/Irwin,c2004.  axxix, 637 p. :bill. ;c26 cm.  aIncludes bibliographical references and index.  aContents: Building blocks for effective messages -- Creating goodwill -- Letters, memos and e-mail messages -- Polishing your writing -- Interpersonal communication -- Research, reports and visuals -- Job hunting. 0aBusiness communication.1 aKaczmarek, Stephen Kyo.423Publisher descriptionuhttp://www.loc.gov/catdir/description/mh031/2002035595.html413Table of contentsuhttp://www.loc.gov/catdir/toc/fy036/2002035595.html