TY - BOOK AU - Locker,Kitty O. AU - Kaczmarek,Stephen Kyo TI - Business communication :building critical skills. SN - 0072562196 (alk. paper) AV - HF5718.L633 U1 - 651.7 21 PY - 2004/// CY - New York PB - McGraw-Hill/Irwin KW - Business communication N1 - Includes bibliographical references and index; Contents: Building blocks for effective messages -- Creating goodwill -- Letters, memos and e-mail messages -- Polishing your writing -- Interpersonal communication -- Research, reports and visuals -- Job hunting UR - http://www.loc.gov/catdir/description/mh031/2002035595.html UR - http://www.loc.gov/catdir/toc/fy036/2002035595.html ER -