Young, Dona J. creator text xxu Boston McGraw Hill c2006 monographic eng

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xxix, 538 p.: ill.; 28cm. Contents: Writing skills -- Communication and the writing process -- What is good business writing? -- Developing and revising short business messages -- Professional communication -- Office communications -- Persuasive communication -- Verbal communication skills -- Global communication and technology -- Applications and careers -- Team communications -- Getting a job -- Communicating on the job. Dona J. Young Includes index. Business communication HF5718.Y68 0072979542 120614