TY - BOOK AU - Young, Dona J. TI - Foundations of business communication: an integrative approach. SN - 0072979542 AV - HF5718.Y68 PY - 2006/// CY - Boston PB - McGraw Hill KW - Business communication N1 - Includes index; Contents: Writing skills -- Communication and the writing process -- What is good business writing? -- Developing and revising short business messages -- Professional communication -- Office communications -- Persuasive communication -- Verbal communication skills -- Global communication and technology -- Applications and careers -- Team communications -- Getting a job -- Communicating on the job ER -