01622nam a22001937a 4500 120620t xxu||||| |||| 00| 0 eng d 0131273213 HF5728.2.U6T45 Thill, John V. Excellence in business communication. / John V. Thill and Courtland L. Bovee 6th ed. U.S.A.: Pearson Prentice Hall, c2005. xxv, 546 p.: ill.; 27cm. Includes index. Contents: Understanding the foundations of business communication: Achieving success through effective business communication -- Communicating in teams and mastering listening, nonverbal communication, and business etiquette skills -- Communicating interculturally -- Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- Writing letters, memos, e-mail, and other brief messages: Writing routine messages -- Writing bad-news messages -- Writing persuasive messages -- Preparing reports and oral presentations: Planning business reports and proposals -- Writing business reports and proposals -- Completing formal business reports and proposals: Planning, writing, and completing oral presentations -- Writing employment messages and interviewing for jobs: writing resumes and application letters -- Interviewing for employment and following up -- Appendix A: Format and layout of business documents -- Appendix B: Documentation of report sources -- Appendix C: Correction symbols. Business communication Bovee, Courtland L. lcc BK 1479 8979 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-06-20 0 HF5728.2.U6T45 3622/12 2012-06-20 00:00:00 1 2012-06-20 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-06-20 0 HF5728.2.U6T451 3623/12 2012-06-20 00:00:00 2 2012-06-20 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-06-20 0 HF5728.2.U6T452 4170/12 2012-06-20 00:00:00 3 2012-06-20 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-09-24 0 HF5728.2.U6T453 3690/12 2012-09-24 00:00:00 4 2012-09-24 BK