TY - BOOK AU - Nickson, David TI - Business communications. SN - 0750625724 AV - HF5718.N53 PY - 1996/// CY - Oxford PB - Made Simple Books N1 - Includes index; Contents: Effective communication -- Presentation -- Reports and proposals -- Correspondence -- Electronic mail -- Interviews and appraisals -- Negotiations -- Conflict handling -- Time management -- Working in teams -- Teleworking ER -