Stevenson, William J. creator text xxu Boston McGraw Hill 2007 9th ed. monographic eng

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v, 272 p.: ill.; 25cm. Contents: Introduction: Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting: Product and service design -- 4S Reliability -- Strategic capacity planning for products and services -- 5S Decision theory -- Process selection and facility layout -- 6S Linear programming -- Design of work systems -- 7S Learning curves -- Location planning and analysis -- 8S Transportation model -- Quality: Management of quality -- Quality control -- 10S Acceptance sampling -- Supply chain management and scheduling: Supply chain management -- Inventory management and scheduling: Inventory management -- Aggregate planning -- MRP & ERP -- JIT and lean operations -- 15S Maintenance -- Scheduling -- Project management: Project management -- Waiting lines and simulation: Management of waiting lines -- 18S Simulation -- Appendix tables. William J. Stevenson Operations management TS155.S33 9780073195858 120719