01695cam a2200253 a 4500 1634670 20210414114051.0 960422s1997 ilua b 001 0 eng 0256194068 DLC DLC DLC TS155.S3244 Schonberger, Richard. Operations management :customer-focused principles. / Richard J. Schonberger, Edward M. Knod, Jr. 6th ed. Chicago : Irwin, c1997. xii, 723 p. : ill. 27 cm. Includes bibliographical references and index. Contents: Introduction to operations management: Operations-producing goods and providing service -- Competitive strategies and principles -- The Quality imperative -- Design and control for customer satisfaction -- Designed-in quality: products, services, processes -- Quality control and process improvement -- Translating demand into orders: Demand management and forecasting -- Master planning-for capacity and output -- Flow-control systems overview -- Order fulfillment and purchasing -- Timing: JIT/Kanban, MRP, and related topics -- Quick-change flexibility and lot sizing -- Translating planned orders into outcomes: Process selection and layout differentiating operations -- Managing continuous and repetitive operations -- Managing job and batch operations -- Managing projects -- OM resources: measurement, management, improvement -- Facilities management -- What's next-for you and for OM?. Production management. Knod, Edward M. lcc BK 1759 9259 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-07-19 0 TS155.S3244 5726/12 2012-07-19 00:00:00 1 2012-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-07-19 0 TS155.S32441 5727/12 2012-07-19 00:00:00 2 2012-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-07-19 0 TS155.S32442 5728/12 2012-07-19 00:00:00 3 2012-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-07-19 0 TS155.S32443 5729/12 2012-07-19 00:00:00 4 2012-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-07-19 0 TS155.S32444 5730/12 2012-07-19 00:00:00 5 2012-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-07-19 0 TS155.S32445 5731/12 2012-07-19 00:00:00 6 2012-07-19 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-07-19 0 TS155.S32446 5732/12 2012-07-19 00:00:00 7 2012-07-19 BK