Schonberger, Richard. creator Knod, Edward M. text bibliography ilu Chicago Irwin c1997 1997 6th ed. monographic eng

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xii, 723 p. : ill. 27 cm. Contents: Introduction to operations management: Operations-producing goods and providing service -- Competitive strategies and principles -- The Quality imperative -- Design and control for customer satisfaction -- Designed-in quality: products, services, processes -- Quality control and process improvement -- Translating demand into orders: Demand management and forecasting -- Master planning-for capacity and output -- Flow-control systems overview -- Order fulfillment and purchasing -- Timing: JIT/Kanban, MRP, and related topics -- Quick-change flexibility and lot sizing -- Translating planned orders into outcomes: Process selection and layout differentiating operations -- Managing continuous and repetitive operations -- Managing job and batch operations -- Managing projects -- OM resources: measurement, management, improvement -- Facilities management -- What's next-for you and for OM?. Richard J. Schonberger, Edward M. Knod, Jr. Includes bibliographical references and index. Production management TS155.S3244 0256194068 DLC 960422 20210414114051.0 1634670