TY  - BOOK
AU  - Gryna,Frank M.
TI  - Quality planning and analysis :from product development through use.
SN  - 0070393680 
AV  - TS156.G78 
PY  - 2001///
CY  - Boston
PB  - McGraw-Hill
KW  - Quality control
N1  - Earlier ed. by J.M. Juran; Includes bibliographical references and indexes; Contents: Basic concepts -- Companywide assessment of quality -- Quality improvement and cost reduction -- Operational quality planning and sales income -- Quality control -- Process management -- Strategic quality management -- Organization for quality -- Developing a quality culture -- Basic concepts of statistics and probability -- Statistical tools for analyzing data -- Understanding customer needs -- Designing for quality -- Designing for quality-statistical tools -- Supply chain management -- Operations-manufacturing sector -- Operations-service sector -- Statiscal process control -- Inspection, test, and measurement -- Marketing, field performance, and customer service -- Administrative and support operations -- Quality information systems -- Quality assurance; quality audit
UR  - http://www.loc.gov/catdir/description/mh021/00056621.html
UR  - http://www.loc.gov/catdir/toc/mh021/00056621.html
ER  -