Frenzel, Carroll W. <br/><br/>
Management of information technology. / 
Carroll W. Frenzel 
 - 2nd ed. 
 - New York:  Thomson,  c1996. 
 - xxiv, 614 p.:  ill.;  23cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/>Contents: Foundations of IT management: Management in the information age -- Developing the firms' IT strategy -- Information technology planning -- Technology and industry trends: Hardware and software trends -- Modern telecommunications systems -- IT industry trends -- Managing application portfolio resources: The Application portfolio resource -- Managing application development -- Alternatives to traditional development -- Managing client/server implementation -- Tactical and operational considerations: Developing and managing customer expectations -- Problem, change, and recovery management -- Managing centralized and distributed operations -- Network management -- Controlling information resources: Measuring IT investments and their returns -- IT controls and asset protection -- Preparing for IT advances: People, organizations, and management systems -- The Chief information officer's role. 
<br/><br/><label>ISBN: </label>0789504138 
<br/><br/><label>Subjects--Topical Terms: </label> Information Technology. 
<br/><br/><label>LC Class. No.: </label>T58.64.F74