01437nam a22001817a 4500 120817t xxu||||| |||| 00| 0 eng d 0789504138 T58.64.F74 Frenzel, Carroll W. Management of information technology. / Carroll W. Frenzel 2nd ed. New York: Thomson, c1996. xxiv, 614 p.: ill.; 23cm. Includes bibliographical references and index. Contents: Foundations of IT management: Management in the information age -- Developing the firms' IT strategy -- Information technology planning -- Technology and industry trends: Hardware and software trends -- Modern telecommunications systems -- IT industry trends -- Managing application portfolio resources: The Application portfolio resource -- Managing application development -- Alternatives to traditional development -- Managing client/server implementation -- Tactical and operational considerations: Developing and managing customer expectations -- Problem, change, and recovery management -- Managing centralized and distributed operations -- Network management -- Controlling information resources: Measuring IT investments and their returns -- IT controls and asset protection -- Preparing for IT advances: People, organizations, and management systems -- The Chief information officer's role. Information Technology. lcc BK 2052 9552 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-08-17 0 T58.64.F74 5839/12 2012-08-17 00:00:00 1 2012-08-17 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-08-17 0 T58.64.F741 5840/12 2012-08-17 00:00:00 2 2012-08-17 BK