@book{2080,
	author = {Cachon, Gérard. and Terwiesch, Christian.},
	title = {Matching supply with demand :an introduction to operations management. /},
	publisher = {McGraw-Hill,},
	year = {c2006.},
	address = {Boston :},
	url = {http://www.loc.gov/catdir/enhancements/fy0618/2004057918-d.html}
}