@book{2107,
	author = {Laudon, Kenneth C., and Rosenblatt, Kenneth.},
	title = {Microsoft Word 2000. /},
	publisher = {Irwin/McGraw-Hill,},
	year = {2000.},
	address = {Boston :},
	edition = {Introductory ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/mh023/99064064.html}
}