@book{2111,
	author = {Jaderstrom, Susan. and Miller, Joanne.},
	title = {Business english at work. /},
	publisher = {Glencoe/McGraw-Hill,},
	year = {c1999.},
	address = {New York :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/mh031/98023673.html}
}