TY - BOOK AU - Taylor, Shirley. TI - Communication for business : a practical approach. SN - 0582381649 AV - HF5718.T38 PY - 1999/// CY - New York PB - Longman KW - Business communication. N1 - Includes index; Contents: An Overview -- Oral communication -- Use of english -- Introducing the business letter -- Rules of good writing -- Recruitment correspondence -- Email and fax message -- Memoranda -- Meetings documentation -- Circulars and sales letters -- Publicity material -- Newsletters -- Notices and advertisements -- Leaflets -- Invitations -- Form design -- Questionnaires -- Visual presentation -- Reformulating and summarising -- Comprehension -- Appendix ER -