00948nam a22002057a 4500 120824t xxu||||| |||| 00| 0 eng d 1861526784 RA410.56.L14 Laing, Angus Managing and marketing health services. / Angus Laing et al... Australia: Thomson, c2002. xiii, 193 p.: ill.; 23cm. Includes index. Contents: Health care policy themes -- Service design -- Service structure: understanding inter-organizational relationships and networks -- Service structure: managing inter-organisational service delivery -- Understanding health care consumers -- The Changing consumer -- Consumer evaluation of health care -- Conclusion meeting performance expectations. Health Services Administration Great Britain. Fischbacher, Maria Hogg, Gillian Smith, Anne lcc BK 2161 9661 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-08-24 0 RA410.56.L14 5007/12 2012-08-24 00:00:00 1 2012-08-24 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-08-24 0 RA410.56.L141 5008/12 2012-08-24 00:00:00 2 2012-08-24 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 GEN 2012-08-24 0 RA410.56.L142 5009/12 2012-08-24 00:00:00 3 2012-08-24 BK