Administrative office management : short course. /
Pattie Gibson-Odgers.
- 13th ed.
- Mason, Ohio : Thomson/South-Western, c2005.
- xvii, 418 p. : ill. (some col.) ; 24 cm.
Includes bibliographical references (p. 392-399) and index.
Contents: Identifying basic concepts and trends -- Managing human resources in the office -- Practicing leadership and communication skills -- Managing essential administrative services.