Gareth, Jones R. creator George, Jennifer M. Hill, Charles W.L. text xxu Boston McGraw-Hill 2000 monographic eng

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xxii, 778 p.: ill.; 24cm. Contents: Management: Managers and managing -- The Evolution of management theory -- The Environment of management: The Organizational environment -- The Global environment -- Ethics, social responsibility and diversity -- Managing decision making and planning : The Manager as a decision maker -- The Manager as a planner and strategist -- Managing organizational structure -- Organizational control and culture -- Human resource management -- Managing individuals and groups: The Manager as a person -- Motivation -- Leadership -- Groups and teams -- Communication -- Organizational conflict, negotiations, politics and change -- Managing essential operations and processes -- Managing information systems and technologies -- Operations management: managing quality efficiency and responsiveness to customers -- The Management of innovation, product development and entrepreneurship. Gareth R. Jones Includes index. Management HD31.J71 0072281472 0072346310 121009