Secretarial duties. /
John Harrison
- 10th ed.
- Malaysia: Longman, 1996.
- xxiv,351 p.: ill.; 20cm.
Includes index
Contents: Introduction -- Researching, preparing and suppling information -- Drafting and preparing documents -- Maintaining a healthy, safe and effective working environment -- Office procedures, work schedules and targets -- Interpersonal skills and relationships -- Materials and equipment -- Financial control -- Meetings -- Travel and accommodation.