TY - BOOK AU - Harrison, John TI - Secretarial duties. SN - 0582278449 AV - HF5547.5.H24 PY - 1996/// CY - Malaysia PB - Longman KW - Office practice. N1 - Includes index; Contents: Introduction -- Researching, preparing and suppling information -- Drafting and preparing documents -- Maintaining a healthy, safe and effective working environment -- Office procedures, work schedules and targets -- Interpersonal skills and relationships -- Materials and equipment -- Financial control -- Meetings -- Travel and accommodation ER -