Office practice and procedures for secretaries.. /
Wisdom A. Dzokoto
- 3rd ed.
- Accra: West African Publishers, c2010.
- xiv, 495 p.: ill.; 19cm.
Includes index.
Contents: Office -- Personnel management -- Reception and telephone services -- Business units -- Mail handling -- Communication -- Filing and indexing -- Sources of information and reference books -- Business documents -- Banking -- Money matters -- Means of payment -- Postal services -- Stock control -- Meeting -- Office automation -- Reprography -- Record transactions -- Safeties in an office -- Trade association -- Human and public relation -- Visual aids statistical charts -- Office stationery -- Business resource -- Law of contract -- Approaches to examination -- Case studies.