Dzokoto, Wisdom A.

Office practice and procedures for secretaries.. / Wisdom A. Dzokoto - 3rd ed. - Accra: West African Publishers, c2010. - xiv, 495 p.: ill.; 19cm.

Includes index.

Contents: Office -- Personnel management -- Reception and telephone services -- Business units -- Mail handling -- Communication -- Filing and indexing -- Sources of information and reference books -- Business documents -- Banking -- Money matters -- Means of payment -- Postal services -- Stock control -- Meeting -- Office automation -- Reprography -- Record transactions -- Safeties in an office -- Trade association -- Human and public relation -- Visual aids statistical charts -- Office stationery -- Business resource -- Law of contract -- Approaches to examination -- Case studies.

9988007221

Office practice

HF5547.5.D98