01101nam a22001817a 4500 121010t xxu||||| |||| 00| 0 eng d 9988007221 HF5547.5.D98 Dzokoto, Wisdom A. Office practice and procedures for secretaries.. / Wisdom A. Dzokoto 3rd ed. Accra: West African Publishers, c2010. xiv, 495 p.: ill.; 19cm. Includes index. Contents: Office -- Personnel management -- Reception and telephone services -- Business units -- Mail handling -- Communication -- Filing and indexing -- Sources of information and reference books -- Business documents -- Banking -- Money matters -- Means of payment -- Postal services -- Stock control -- Meeting -- Office automation -- Reprography -- Record transactions -- Safeties in an office -- Trade association -- Human and public relation -- Visual aids statistical charts -- Office stationery -- Business resource -- Law of contract -- Approaches to examination -- Case studies. Office practice lcc BK 2421 9921 0 0 lcc 0 0 WIUC-1 WIUC-1 REF 2012-10-10 0 HF5547.5.D98 6330/12 2012-10-10 00:00:00 2012-10-10 BK