00954nam a22002057a 4500 121112t xxu||||| |||| 00| 0 eng d 0070271410 HD58.9.H373 Harrington, James H. Performance improvement methods: fighting the war on waste. / H. James Harrington and Kenneth C. Lomax New York: McGraw Hill, 2000. xxxi, 395 p.: ill.; 24cm. Includes index. Contents: Introduction to WOW (War on Waste) -- Basic battle plans -- Basic data-analysis weapons -- Basic idea-generation weapons -- Basic decision-making weapons -- Basic action/execution weapons -- Performance improvement teams -- Measurement systems -- Appendix A: Glossary -- Appendix B: Performance improvement weapons. Organizational effectiveness. Problem solving. Brainstorming. Lomax, Kenneth C. lcc BK 2512 10012 0 0 lcc 0 0 WIUC-1 WIUC-1 REF 2012-11-12 0 HD58.9.H373 6135/12 2012-11-12 00:00:00 2012-11-12 BK