TY - BOOK AU - Lattimore, Dan. AU - Baskin, Otis AU - Heiman, Suzette T. AU - Toth, Elizabeth L. AU - Van Leuven, James K. TI - Public relations: the profession and the practice. SN - 0072424028 AV - HM1221.P822 PY - 2004/// CY - Boston PB - McGraw Hill KW - Public relations KW - United States N1 - Includes index; Contents: The Profession: The Nature of public relations -- The History of public relations -- A Theoretical basis for public relations -- Law and ethics -- The Process: Research: Understanding public opinion -- Strategic planning for public relations effectiveness -- Action and communication -- Evaluating public relations effectiveness -- The Publics: Media relations -- Employee communication -- Community relations -- Consumer relations and marketing -- Financial relations -- The Practice: Public affairs: Relations with government -- Public relations and non-profit organizations -- Corporate public relations -- Emerging trends in public relations ER -