Gray, Sandra Trice. creator text xxu San Francisco Jossey- Bass Publication 1998 monographic eng

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xxvii,178 p.: ill.; 25cm. Contents: Making evaluation a useful management tool: Ongoing evaluation: A New approach -- Empowering staff for evaluation -- The Board's role in evaluation -- How volunteers can contribute to evaluation -- Using client feedback to improve programs and services -- Using ongoing evaluation to strengthen key areas: Organizational behavior and policy -- Program effectiveness and outcomes -- Human resource management -- Resource development -- Ethics and accountability -- Adapting the evaluation process to the organizational culture -- Using outside evaluators. Sandra Trice Gray Includes index. Organizational effectiveness Nonprofit organizations Evaluation HD58.9.G78 0787909130 121122