@book{2740,
	author = {Fulton-Calkins, Patsy. and Hanks, Joanna D.},
	title = {Procedures for the office professional. /},
	publisher = {South-Western Educational Publishing,},
	year = {1999.},
	address = {Australia:},
	edition = {4th ed.},
	note = {Includes index.}
}