01214nam a22001937a 4500 140320b xxu||||| |||| 00| 0 eng d 9538722126 HF5547.5.F842 Fulton-Calkins, Patsy. Procedures for the office professional. / Patsy, Fulton-Calkins. 4th ed. Australia: South-Western Educational Publishing, 1999. xvi,613 p.: ill; 23cm. Includes index. Contents: The 21st century office: A Changing workplace -- The Office team and environment -- Productivity in the office -- Ethical behavior -- Office technology: Information processing -- Computer software -- Reprographic resources -- The Vital office -- Office communication: The Communication process -- Written communications -- Presentations -- Telecommunication skills -- Office mail -- Records management: Rules and procedures -- Records management technology -- Meeting and conferences: Travel arrangements -- Financial documents -- The Office professionals career: Employment and advancement -- Leadership and management -- Reference section. Office Management Hanks, Joanna D. lcc BK 2740 10240 0 0 lcc 0 0 WIUC-1 WIUC-1 REF 2014-03-20 0 HF5547.5.F842 7080/97/13 2014-03-20 00:00:00 1 2014-03-20 BK