01063nam a22001817a 4500 140325b xxu||||| |||| 00| 0 eng d 1007337713 HF5718.F57 Flatley, Marie. Business communication. / Marie Flatley New York: McGraw Hill, 2010. xi, 322 p.: ill.; 27cm. Includes index. Contents: Understanding business communication: Communicating in the workplace -- Mastering writing and presentation basics: Understanding the writing process and the main forms of business messages -- Using visuals in written and oral communication -- Using an appropriate style -- Writing effective messages: Writing food-news and natural messages -- Writing bad-news messages -- Writing persuasive messages -- Writing effective reports: Researching and writing reports -- Writing short reports -- Using oral and job-search skills: Communicating orally -- Communicating in the job search. Communications Rentz, Kathyn lcc BK 2760 10260 0 0 lcc 0 0 WIUC-1 WIUC-1 REF 2014-03-25 0 HF5718.F57 7229/253/13 2014-03-25 00:00:00 1 2014-03-25 BK