TY - BOOK AU - Reece,Barry L. AU - Brandt,Rhonda TI - Effective human relations :personal and organisational applications.: personal and organizational applications SN - 0618345876 AV - HF5548.8.R417 U1 - 650.1/3 22 PY - 2005/// CY - Boston PB - Houghton Mifflin KW - Psychology, Industrial KW - Interpersonal relations KW - Personnel management N1 - Includes bibliographical references (p. 451-468) and indexes; Contents: Part i: Human relations: The key to personal growth and career succsss -- Introduction to human relations -- Improving personal and organizational communications -- Part ii: Career success begins with knowing yourself -- Understanding your communication style -- Building high self - esteem -- Personal values influence ethical choices -- Attitudes can shape your life -- Motivating yourself and others -- Part iii: Personal strategies for improving human relations -- Improving interpersonal relations with constructive self-disclosure -- Achieving emotional balance in a chaotic world -- Building stronger relationships with positive energy -- Developing a professional presence -- Part iv: If we all work together -- Team building : A leadership strategy -- Resolving conflict and dealing with difficult people -- Part v: Special challenges in human relations -- Responding to personal and work-related stress -- Valuing work force diversity -- The changing roles of men and women -- Part vi: You can plan for success -- A life plan for effective human relations -- Appendix: Human relations abilities assessment form -- The NWNL workplace stress test -- Notes -- Credits -- Name index -- Subject index ER -