Walker,R.John

Introduction to hospitalitlity management. / John R.Walker - 3rd ed. - London: Pearson, 2010. - xxxvii,622p.: ill. 24cm.

Includes index.

Contents: The Hospitality industry and tourism: Hospitality spirit -- Tourism -- Lodging: The Hotel business -- Rooms division operations -- Food and beverage operations -- Restaurants, managed services and beverages: The Restaurant business -- Restaurant operations -- Managed services -- Beverages -- Recreation,theme parks,clubs,and gaming entertainment: Recreation, theme parks and clubs: Gaming entertainment -- Assemblies and events management: Meetings, conventions, and expositions: Special events -- Managerial areas of the hospitality industry: Leadership and management: Planning -- Organizing -- Communicating and decision-making: Human resources -- Control.

97801351009519


Introduction to Hospitality

TX911.3.M27 W3515