01173nam a22001817a 4500 140411b xxu||||| |||| 00| 0 eng d 97801351009519 TX911.3.M27 W3515 Walker,R.John Introduction to hospitalitlity management. / John R.Walker 3rd ed. London: Pearson, 2010. xxxvii,622p.: ill. 24cm. Includes index. Contents: The Hospitality industry and tourism: Hospitality spirit -- Tourism -- Lodging: The Hotel business -- Rooms division operations -- Food and beverage operations -- Restaurants, managed services and beverages: The Restaurant business -- Restaurant operations -- Managed services -- Beverages -- Recreation,theme parks,clubs,and gaming entertainment: Recreation, theme parks and clubs: Gaming entertainment -- Assemblies and events management: Meetings, conventions, and expositions: Special events -- Managerial areas of the hospitality industry: Leadership and management: Planning -- Organizing -- Communicating and decision-making: Human resources -- Control. Introduction to Hospitality lcc BK 2838 10338 0 0 lcc 0 0 WIUC-1 WIUC-1 CC 2014-04-11 0 TX911.3 .M27W3515 821/014/13 2014-04-11 00:00:00 2 2014-04-11 BK 0 0 lcc 0 0 WIUC-1 WIUC-1 CC 2014-04-11 0 TX911.3 .M27 W35151 822/015/13 2014-04-11 00:00:00 2 2014-04-11 BK