Marketing management and strategy. /
Peter Doyle and Phil Stern.
- 4th ed.
- New York : Financial Times Prentice Hall, 2006.
- xii,446 p.: ill.; 26cm.
Includes bibliographical references and index.
Contents: Management: objectives and tasks -- The Customer-led business -- Segmentation,positioning and the marketing mix -- Strategic market planning -- Market dynamics and competitive strategy -- Building successful brands -- Innovation and new product development -- Pricing policy: delivering value -- Communications strategy -- Managing personal selling -- Managing marketing channels -- Marketing in service business -- Turnaround management -- Marketing in the future.