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  <titleInfo>
    <title>Improving business communication skills</title>
  </titleInfo>
  <name type="personal">
    <namePart>Roebuck, Deborah Britt.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  </name>
  <name type="personal">
    <namePart>McKenney, Mary Ann.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">nju</placeTerm>
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    <place>
      <placeTerm type="text">Upper Saddle River, N.J</placeTerm>
    </place>
    <publisher>Pearson Prentice Hall</publisher>
    <dateIssued>c2006</dateIssued>
    <dateIssued encoding="marc">2006</dateIssued>
    <edition>4th ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xv, 463 p. : ill. ; 28 cm. +</extent>
  </physicalDescription>
  <tableOfContents>Contents: Experiencing communication in today's technology- enabled world  --  Writing for the business world electronically and on paper  --  Learning to write directly electronically and on paper  --  Learning to deliver bad news  --  Writing persuasively on paper and in electronic formats  --  Writing memos ,e-mails and short reports  --   Making business letters and documents look attractive on paper and on the computer screen  -- Writing formal reports  -- Business plans,and white paper  --  Learning the three P's of oral presentation :preparation practice ,and presentation --  Using technology to communicate within virtual terms  -- Communicating in meetings and by telephone  --  Searching for your career  --  Composing cover letters and resumes  --  Preparing for and surviving the interview  -- Understanding the challenge of ethical communication.</tableOfContents>
  <note type="statement of responsibility">Deborah Britt Roebuck ; assisted by Mary Ann McKenney.</note>
  <note>Accompanying student CD contains all the exercises and assignments at the end of each chapter as well as additional ones.</note>
  <note>"Websites":  p. 453-456.</note>
  <note>Includes bibliographical references and index.</note>
  <note>System requirements for accompanying CD-ROM: Windows 98 or newer and Macintosh 9.x and OSX.</note>
  <subject authority="lcsh">
    <topic>Business communication</topic>
  </subject>
  <classification authority="lcc">HF5718 .R634 2006</classification>
  <classification authority="ddc" edition="22">658.4/5</classification>
  <identifier type="isbn">0131184598 (alk. paper)</identifier>
  <identifier type="lccn">2005000877</identifier>
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    <recordChangeDate encoding="iso8601">20210414114214.0</recordChangeDate>
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