Blundel,Richard. <br/><br/>
Effective organisational communication:  perpective, principles and practice. / 
Richard,Blundel. 
 - 2nd ed. 
 - New York:  Pearson,  2004. 
 - xxi,355p,:  ill:  25cm. 
<br/><br/> Includes reference and index  
<br/><br/>Contents: Perspectives on communication -- Breaking barriers:communication in practice -- Using words:Verbal communication -- Making pictures:non-verbal communication -- Developing arguments:persuasive communication -- Securing feedback:interactive communication -- Making connection:organizational communication -- Letters,e-mail and text messages -- Reports,briefing papers and summaries -- Advertisements, promotions,news releases and exhibitions -- Interviews,questioning and listening -- Presentations and audio-visual technologies -- Meetings,teams and negotiations -- Communication in perspective 
<br/><br/><label>ISBN: </label>9780273686692 
<br/><br/><label>LC Class. No.: </label>HF5718.B584