TY - BOOK AU - Blundel,Richard. TI - Effective organisational communication: perpective, principles and practice. SN - 9780273686692 AV - HF5718.B584 PY - 2004/// CY - New York PB - Pearson N1 - Includes reference and index; Contents: Perspectives on communication -- Breaking barriers:communication in practice -- Using words:Verbal communication -- Making pictures:non-verbal communication -- Developing arguments:persuasive communication -- Securing feedback:interactive communication -- Making connection:organizational communication -- Letters,e-mail and text messages -- Reports,briefing papers and summaries -- Advertisements, promotions,news releases and exhibitions -- Interviews,questioning and listening -- Presentations and audio-visual technologies -- Meetings,teams and negotiations -- Communication in perspective ER -