Walker, John R. creator text xxu New Jersey Prentice Hall 2010 3rd ed. monographic eng

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xxxvii, 662p.: ills. : 26cm. Contents: The Hospitality industry and tourism: Hospitality spirit -- Tourism -- Lodging: The hotel business -- Rooms division operations -- Food and beverage operations -- Restaurants,managed services, and beverages: The restaurant business -- Restaurant operations -- Managed services -- Beverages -- Recreation, theme parks, clubs and gaming entertainment: Recreation, theme parks, and clubs -- Gaming entertainment -- Assemblies and event management: Meetings, conventions, and expositions -- Special events -- Managerial areas of the hospitality industry: Leadership and management -- Planning -- Organizing -- Communicating and decision - making -- Human resources -- Control. John R. Walker. Includes glossary and index. TX911.3.P4 N53 9780135109519 140610